{"id":3,"date":"2024-09-17T11:21:42","date_gmt":"2024-09-17T09:21:42","guid":{"rendered":"https:\/\/dentalmargic.hr\/?page_id=3"},"modified":"2024-12-10T16:00:32","modified_gmt":"2024-12-10T15:00:32","slug":"pravila-privatnosti","status":"publish","type":"page","link":"https:\/\/dentalmargic.hr\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; z_index=&#8221;10&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;_initial&#8221; text_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; header_font=&#8221;&#8211;et_global_heading_font|600|||||||&#8221; header_text_color=&#8221;#141414&#8243; header_font_size=&#8221;72px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;1rem||||false|false&#8221; custom_margin_tablet=&#8221;6rem||||false|false&#8221; custom_margin_phone=&#8221;5rem||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;52px&#8221; header_font_size_phone=&#8221;42px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; content_en_gb=&#8221;<\/p>\n<h1>Privacy policy<\/h1>\n<p>&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Pravila privatnosti<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Service&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;_initial&#8221; text_font=&#8221;&#8211;et_global_body_font||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; content_en_gb=&#8221;<\/p>\n<p><strong>Introduction<\/strong><br \/>We are committed to protecting your privacy and ensuring that your personal data is processed in a secure and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.<\/p>\n<p><strong>Data Controller<\/strong><br \/>The data controller responsible for processing your personal data is:<\/p>\n<p><strong>Dental Practice Helena Margi\u0107<\/strong><br \/>Address: <strong>Bra\u0107e Kavuri\u0107 10d, 44000 Sisak<\/strong><br \/>Email: <strong><a rel=%22noopener%22>info@dentalmargic.hr<\/a><\/strong><br \/>Phone: <strong>+385 44 717 185<\/strong><br \/>Contact page: <a href=%22https:\/\/dentalmargic.hr\/kontakt%22 data-et-target-link=%22_new%22 rel=%22noopener%22>https:\/\/dentalmargic.hr\/kontakt<\/a><\/p>\n<p><strong>Data Collection<\/strong><br \/>We collect and process the following types of personal data:<\/p>\n<p><strong>a) Data you provide to us<\/strong><\/p>\n<ul>\n<li><strong>Contact information:<\/strong> When you fill out our contact form, we collect your name, email address, phone number, and any other information you include in your message.<\/li>\n<li><strong>Communication data:<\/strong> Any communications you send to us, such as emails or messages via our contact form.<\/li>\n<\/ul>\n<p><strong>b) Automatically collected data<\/strong><\/p>\n<ul>\n<li><strong>Usage data:<\/strong> Information about how you use our website, including your IP address, browser type, visited pages, and time spent on the site.<\/li>\n<li><strong>Location data:<\/strong> If you use Google Maps on our website, Google may collect location data in accordance with its privacy policy.<\/li>\n<\/ul>\n<p><strong>Use of Data<\/strong><br \/>Your personal data is used for the following purposes:<\/p>\n<ul>\n<li><strong>Responding to inquiries:<\/strong> We use the information you provide in the contact form to respond to your inquiry.<\/li>\n<li><strong>Improving our services:<\/strong> Usage data helps us understand how our website is used and how we can improve it.<\/li>\n<li><strong>Location services:<\/strong> Google Maps data is used to provide accurate location information.<\/li>\n<\/ul>\n<p><strong>Legal Basis for Processing<\/strong><br \/>We process your personal data based on the following legal grounds:<\/p>\n<ul>\n<li><strong>Consent:<\/strong> By filling out our contact form, you give consent for us to process your personal data in order to respond to your inquiry.<\/li>\n<\/ul>\n<p>Purposes of personal data processing<br \/>Patients&#8217; personal data are processed in the dental office for the following purposes:<\/p>\n<p>Provision of healthcare and dental services \u2013 includes all necessary activities related to diagnostics, treatment, monitoring of the condition and planning of necessary procedures. Processing of personal data is necessary for maintaining medical records and monitoring medical history, as well as for providing the highest quality health services.<\/p>\n<p>Appointment management \u2013 \u200b\u200bpersonal data is used to organize examination and procedure appointments, reminders for visits, changes to appointments and contacting patients in case of emergencies or changes in schedule.<\/p>\n<p>Financial management and billing \u2013 includes issuing invoices and keeping records of dental service charges, as well as possible installment payments or processing claims for reimbursement in cooperation with insurers (if applicable).<\/p>\n<p>Compliance with legal and regulatory requirements \u2013 the dental office is obliged to maintain medical records and store personal data in accordance with healthcare regulations and professional standards and may provide them to competent authorities upon request.<\/p>\n<p>Internal statistical and analytical processing \u2013 personal data may be anonymized and used for analytical purposes to improve the quality of services, optimize business processes and tailor services to patients\u2019 needs.<\/p>\n<p>Legal basis for processing personal data<br \/>The processing of personal data in the dental practice is based on the following legal grounds under the General Data Protection Regulation (GDPR):<\/p>\n<p>Compliance with a legal obligation \u2013 the processing of patients\u2019 personal data is necessary to comply with legal obligations under laws regulating healthcare and the management of medical records.<\/p>\n<p>Performance of a contract \u2013 processing is necessary to provide patients with a service that is the subject of a contractual relationship between the patient and the dental practice.<\/p>\n<p>Protection of vital interests \u2013 processing of personal data may be necessary in urgent cases to protect the life and health of patients.<\/p>\n<p>Legitimate interest \u2013 under certain conditions, personal data may be processed for internal purposes, such as improving the quality of services or managing business processes, but always while ensuring appropriate data protection.<\/p>\n<p>Patient consent \u2013 \u200b\u200bin cases where specific patient consent is required (e.g. to participate in satisfaction surveys or send notifications about new services or publish photos), the dental office obtains consent as a basis for processing.<\/p>\n<p>Providing personal data is a legal and\/or contractual obligation and a necessary condition for concluding and executing a contract for the provision of dental services. Without providing the necessary personal data, we cannot provide you with healthcare services, maintain medical records and fulfill legal obligations. The data is processed in accordance with applicable legal regulations and is used exclusively for the purposes of healthcare and managing your appointments and therapy<\/p>\n<p>Recipients or categories of recipients of personal data:<\/p>\n<p>Your personal data are processed confidentially and transferred exclusively to recipients whose access to the data is necessary to provide quality healthcare services and in accordance with legal obligations. Depending on the need and legal obligations, personal data may be forwarded to the following categories of recipients:<\/p>\n<p>CEZIH (Central Health Information System of the Republic of Croatia) \u2013 for the purpose of maintaining medical records in accordance with legal regulations.<br \/>HZZO (Croatian Health Insurance Institute) \u2013 for the purposes of exercising health insurance rights.<br \/>External collaborators, dental technicians \u2013 for the production of dental prosthetic works when necessary for the implementation of therapy.<br \/>Accounting office \u2013 for the purposes of processing financial data and fulfilling legal obligations related to financial operations.<br \/>IT service providers \u2013 for the purpose of maintaining and securing IT systems and storing data.<br \/>Other healthcare institutions \u2013 when it is necessary to share data for the purpose of providing specialist services or further treatment.<br \/>Public authorities \u2013 according to legal obligations and at the request of competent authorities in cases prescribed by law.<br \/>All recipients of data are obliged to ensure an adequate level of protection of your personal data and act in accordance with the General Data Protection Regulation (GDPR) and the applicable regulations of the Republic of Croatia.<\/p>\n<p>Period of storage of personal data<\/p>\n<p>Your personal data is kept for as long as necessary to fulfill legal and contractual obligations and to provide continuous healthcare. Retention periods vary depending on the type of data:<br \/>Accounting data: Retained for 11 years in accordance with legal obligations related to financial operations.<br \/>Basic personal data: Retained in accordance with legal obligations governing the maintenance of medical records.<br \/>Health data: Retained in accordance with legal regulations on health care.<br \/>Your health data is entered in the Central Health Information System of the Republic of Croatia (CEZIH) and stored in accordance with the law, and are available only while I am your chosen dentist.<\/p>\n<p>According to the General Data Protection Regulation (GDPR), patients have a number of rights regarding their personal data.<br \/>1. Right to access data<br \/>Patients have the right to request information about whether their personal data is being processed, as well as to obtain access to this data. This includes information about the purpose of the processing, the categories of data that are processed, the recipients of the data and the period of data storage. We also draw your attention to the possibility of gaining insight into your health data via the e-Health system.<br \/>2. Right to correction<br \/>If the patient&#8217;s personal data is inaccurate or incomplete, the patient has the right to request correction or completion of this data. The dental office is obliged to update the data to be accurate and up-to-date.<br \/>3. Right to erasure (%22right to be forgotten%22)<br \/>Patients have the right to request the erasure of their personal data in certain situations, for example, if the data is no longer necessary for the purpose for which it was collected or if the patient withdraws consent. This right may be limited by legal obligations to retain data, such as the obligation to keep medical records.<br \/>4. Right to restriction of processing<br \/>Patients can request the restriction of processing of their data in certain circumstances, for example, when they contest the accuracy of the data or when the processing is unlawful, but do not want the data to be deleted. With the restriction of processing, the data remains stored but is not subject to further processing.<br \/>5. Right to data portability<br \/>The patient has the right to request the transmission of their personal data in a structured, commonly used and machine-readable format and to transmit those data to another controller, where technically feasible and where the processing is based on consent or a contract.<br \/>6. Right to object<br \/>Patients have the right to object to the processing of their personal data based on the legitimate interest of the dental practice or for direct marketing purposes. In the event of an objection, the processing of the data must be stopped, unless the practice can demonstrate compelling legitimate grounds for continuing the processing.<br \/>7. Right to withdraw consent<br \/>If the processing of data is based on consent, the patient has the right to withdraw consent at any time. Withdrawal of consent will not affect the lawfulness of the processing that was based on consent before its withdrawal.<br \/>8. Right to lodge a complaint with a supervisory authority<\/p>\n<p>You can exercise your rights by coming to the practice in person or in writing to the e-mail: <strong><a rel=%22noopener%22>info@dentalmargic.hr<\/a><\/strong>. Your request will be answered as soon as possible, and no later than 30 days from receipt.<\/p>\n<p>If you are not satisfied with the response to your request, you have the right to lodge a complaint with the competent protection authority, the Personal Data Protection Agency (AZOP).<\/p>\n<p><strong>Contact Us<\/strong><br \/>If you have any questions or concerns regarding this Privacy Policy or how we process your personal data, feel free to contact us at:<\/p>\n<p><strong>Dental Practice Helena Margi\u0107<\/strong><br \/>Address: <strong>Bra\u0107e Kavuri\u0107 10d, 44000 Sisak<\/strong><br \/>Email: <strong><a rel=%22noopener%22>info@dentalmargic.hr<\/a><\/strong><br \/>Phone: <strong>+385 44 717 185<\/strong><br \/>Contact page: <a href=%22https:\/\/dentalmargic.hr\/kontakt%22 data-et-target-link=%22_new%22 rel=%22noopener%22>https:\/\/dentalmargic.hr\/kontakt<\/a><\/p>\n<p>&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Uvod<\/strong><br \/>Posve\u0107eni smo za\u0161titi va\u0161e privatnosti i osiguravanju da se va\u0161i osobni podaci obra\u0111uju na siguran i odgovoran na\u010din. Ova Pravila privatnosti obja\u0161njavaju kako prikupljamo, koristimo i \u0161titimo va\u0161e osobne podatke kada posjetite na\u0161u web stranicu.<\/p>\n<p><strong>Voditelj obrade podataka<\/strong><br \/>Voditelj obrade podataka odgovoran za obradu va\u0161ih osobnih podataka je:<\/p>\n<p><strong>Ordinacija dentalne medicine Helena Margi\u0107<\/strong><br \/>Adresa: <strong>Bra\u0107e Kavuri\u0107 10d, 44000 Sisak<\/strong><br \/>Email: <strong><a rel=\"noopener\">info@dentalmargic.hr<\/a><\/strong><br \/>Telefon: <strong>+385 44 717 185<\/strong><br \/>Kontakt stranica: <strong><a href=\"https:\/\/dentalmargic.hr\/kontakt\" target=\"_new\" rel=\"noopener\">https:\/\/dentalmargic.hr\/kontakt<\/a><\/strong><\/p>\n<p><strong>Prikupljanje podataka<\/strong><br \/>Prikupljamo i obra\u0111ujemo sljede\u0107e vrste osobnih podataka:<\/p>\n<p><strong>a) Podaci koje nam dajete<\/strong><\/p>\n<ul>\n<li><strong>Kontakt informacije:<\/strong> Kada ispunite na\u0161u kontakt formu, prikupljamo va\u0161e ime, email adresu, telefonski broj i sve druge informacije koje navedete u svojoj poruci.<\/li>\n<li><strong>Podaci o komunikaciji:<\/strong> Sve komunikacije koje nam po\u0161aljete, poput emailova ili poruka putem na\u0161e kontakt forme.<\/li>\n<\/ul>\n<p><strong>b) Automatski prikupljeni podaci<\/strong><\/p>\n<ul>\n<li><strong>Podaci o kori\u0161tenju:<\/strong> Informacije o tome kako koristite na\u0161u web stranicu, uklju\u010duju\u0107i IP adresu, vrstu preglednika, posje\u0107ene stranice i vrijeme provedeno na stranici.<\/li>\n<li><strong>Podaci o lokaciji:<\/strong> Ako koristite Google Maps na na\u0161oj web stranici, Google mo\u017ee prikupljati podatke o lokaciji u skladu sa svojom politikom privatnosti.<\/li>\n<\/ul>\n<p><strong>Kori\u0161tenje podataka<\/strong><br \/>Va\u0161i osobni podaci koriste se u sljede\u0107e svrhe:<\/p>\n<ul>\n<li><strong>Odgovaranje na upite:<\/strong> Koristimo informacije koje ste dali u kontakt formi kako bismo odgovorili na va\u0161 upit.<\/li>\n<li><strong>Pobolj\u0161anje na\u0161ih usluga:<\/strong> Podaci o kori\u0161tenju poma\u017eu nam razumjeti kako se koristi na\u0161a web stranica i kako je mo\u017eemo pobolj\u0161ati.<\/li>\n<li><strong>Lokacijske usluge:<\/strong> Podaci Google Mapsa koriste se za pru\u017eanje to\u010dnih informacija o lokaciji.<\/li>\n<\/ul>\n<p><strong>Pravna osnova za obradu<\/strong><br \/>Va\u0161e osobne podatke obra\u0111ujemo na temelju sljede\u0107ih pravnih osnova:<\/p>\n<ul>\n<li><strong>Privola:<\/strong> Ispunjavanjem na\u0161e kontakt forme dajete privolu za obradu va\u0161ih osobnih podataka u svrhu odgovora na va\u0161 upit.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Svrhe obrade osobnih podataka<\/strong><\/p>\n<p>Osobni podaci pacijenata obra\u0111uju se u stomatolo\u0161koj ordinaciji radi ispunjenja sljede\u0107ih svrha:<\/p>\n<p>Pru\u017eanje zdravstvene skrbi i stomatolo\u0161kih usluga \u2013 uklju\u010duje sve potrebne aktivnosti vezane za dijagnostiku, lije\u010denje, pra\u0107enje stanja i planiranje potrebnih zahvata. Obrada osobnih podataka nu\u017ena je za vo\u0111enje medicinske dokumentacije i pra\u0107enje povijesti bolesti, kao i za pru\u017eanje \u0161to kvalitetnije zdravstvene usluge.<\/p>\n<p>Upravljanje zakazivanjem termina \u2013 osobni podaci koriste se za organizaciju termina pregleda i zahvata, podsjetnike za posjete, promjene termina te kontaktiranje pacijenata u slu\u010daju hitnih situacija ili promjena u rasporedu.<\/p>\n<p>Financijsko upravljanje i naplata usluga \u2013 uklju\u010duje izdavanje ra\u010duna i vo\u0111enje evidencije o naplati stomatolo\u0161kih usluga, kao i eventualne naplate na rate ili obrade zahtjeva za povrat tro\u0161kova u suradnji s osiguravateljima (ako je primjenjivo).<\/p>\n<p>Uskla\u0111enost sa zakonskim i regulatornim zahtjevima \u2013 stomatolo\u0161ka ordinacija obvezna je voditi medicinsku dokumentaciju i \u010duvati osobne podatke u skladu s propisima o zdravstvenoj za\u0161titi i profesionalnim standardima te ih na zahtjev mo\u017ee pru\u017eiti nadle\u017enim tijelima.<\/p>\n<p>Interna statisti\u010dka i analiti\u010dka obrada \u2013 osobni podaci mogu se anonimizirati i koristiti za analiti\u010dke svrhe kako bi se pobolj\u0161ala kvaliteta usluga, optimizirali poslovni procesi i prilagodile usluge potrebama pacijenata.<\/p>\n<p><strong>Pravna osnova za obradu osobnih podataka<\/strong><\/p>\n<p>Obrada osobnih podataka u stomatolo\u0161koj ordinaciji temelji se na sljede\u0107im pravnim osnovama prema Op\u0107oj uredbi o za\u0161titi podataka (GDPR):<\/p>\n<p>Ispunjavanje pravne obveze \u2013 obrada osobnih podataka pacijenata potrebna je za ispunjavanje zakonskih obveza prema zakonima koji reguliraju zdravstvenu za\u0161titu i vo\u0111enje medicinske dokumentacije.<\/p>\n<p>Izvr\u0161avanje ugovora \u2013 obrada je nu\u017ena kako bi se pacijentima pru\u017eila usluga koja je predmet ugovornog odnosa izme\u0111u pacijenta i stomatolo\u0161ke ordinacije.<\/p>\n<p>Za\u0161tita vitalnih interesa \u2013 obrada osobnih podataka mo\u017ee biti nu\u017ena u hitnim slu\u010dajevima radi za\u0161tite \u017eivota i zdravlja pacijenata.<\/p>\n<p>Legitimni interes \u2013 pod odre\u0111enim uvjetima, osobni podaci mogu se obra\u0111ivati za interne svrhe, poput unaprje\u0111enja kvalitete usluga ili upravljanja poslovnim procesima, no uvijek uz osiguravanje odgovaraju\u0107e za\u0161tite podataka.<\/p>\n<p>Privola pacijenta \u2013 u slu\u010dajevima kada je potrebna posebna privola pacijenta (npr. za sudjelovanje u anketama zadovoljstva ili slanje obavijesti o novim uslugama ili objave fotografija), stomatolo\u0161ka ordinacija pribavlja privolu kao osnovu za obradu.<\/p>\n<p>Pru\u017eanje osobnih podataka zakonska je i\/ili ugovorna obveza te uvjet nu\u017ean za sklapanje i izvr\u0161enje ugovora o pru\u017eanju stomatolo\u0161kih usluga. Bez davanja potrebnih osobnih podataka, ne mo\u017eemo vam omogu\u0107iti pru\u017eanje zdravstvenih usluga, vo\u0111enje medicinske dokumentacije i ispunjavanje zakonskih obveza. Podaci se obra\u0111uju u skladu s va\u017ee\u0107im zakonskim propisima i koriste se isklju\u010divo za svrhe zdravstvene za\u0161tite i upravljanja va\u0161im terminima i terapijom<\/p>\n<p><strong>Primatelji ili kategorije primatelja osobnih podataka:<\/strong><\/p>\n<p>Va\u0161i osobni podaci obra\u0111uju se s povjerljivo\u0161\u0107u i prenose isklju\u010divo primateljima kojima je pristup podacima nu\u017ean radi pru\u017eanja kvalitetne zdravstvene usluge te u skladu sa zakonskim obvezama. Ovisno o potrebi i zakonskim obvezama, osobni podaci mogu biti proslije\u0111eni sljede\u0107im kategorijama primatelja:<\/p>\n<p>CEZIH (Centralni zdravstveni informacijski sustav Republike Hrvatske) \u2013 u svrhu vo\u0111enja medicinske evidencije u skladu sa zakonskim propisima.<\/p>\n<p>HZZO (Hrvatski zavod za zdravstveno osiguranje) \u2013 za potrebe ostvarivanja prava iz zdravstvenog osiguranja.<\/p>\n<p>Vanjski suradnici, zubni tehni\u010dari \u2013 za izradu dentalnih protetskih radova kada je to potrebno za provedbu terapije.<\/p>\n<p>Ra\u010dunovodstveni ured \u2013 za potrebe obrade financijskih podataka i ispunjenja zakonskih obveza vezanih uz financijsko poslovanje.<\/p>\n<p>Pru\u017eatelji informati\u010dkih usluga \u2013 u svrhu odr\u017eavanja i sigurnosti IT sustava i pohrane podataka.<\/p>\n<p>Druge zdravstvene ustanove \u2013 kada je potrebno dijeliti podatke radi pru\u017eanja specijalisti\u010dkih usluga ili daljnjeg lije\u010denja.<\/p>\n<p>Tijela javne vlasti \u2013 prema zakonskim obvezama i na zahtjev nadle\u017enih tijela u slu\u010dajevima propisanim zakonom.<\/p>\n<p>Svi primatelji podataka obvezni su osigurati odgovaraju\u0107u razinu za\u0161tite va\u0161ih osobnih podataka i postupati u skladu s Op\u0107om uredbom o za\u0161titi podataka (GDPR) i va\u017ee\u0107im propisima Republike Hrvatske<\/p>\n<p><strong>Razdoblje pohrane osobnih podataka<\/strong><\/p>\n<p>Va\u0161i osobni podaci \u010duvaju se onoliko dugo koliko je potrebno radi ispunjenja zakonskih i ugovornih obveza te pru\u017eanja kontinuirane zdravstvene skrbi. Razdoblja pohrane razlikuju se ovisno o vrsti podataka:<\/p>\n<p>Ra\u010dunovodstveni podaci: \u010cuvaju se 11 godina u skladu sa zakonskim obvezama vezanim uz financijsko poslovanje.<\/p>\n<p>Osnovni osobni podaci: Pohranjuju se sukladno zakonskim obvezama koje ure\u0111uju vo\u0111enje medicinske dokumentacije.<\/p>\n<p>Zdravstveni podaci: Pohranjuju se tako\u0111er u skladu sa zakonskim propisima o zdravstvenoj za\u0161titi.<\/p>\n<p>Va\u0161i zdravstveni podaci unose se u Centralni zdravstveni informacijski sustav Republike Hrvatske (CEZIH) i pohranjuju u skladu sa zakonom, te su dostupni isklju\u010divo dok sam va\u0161 odabrani stomatolog.<\/p>\n<p><strong>Prema Op\u0107oj uredbi o za\u0161titi podataka (GDPR), pacijenti imaju niz prava u vezi sa svojim osobnim podacima. <\/strong><\/p>\n<ol>\n<li>Pravo na pristup podacima<\/li>\n<\/ol>\n<p>Pacijenti imaju pravo zatra\u017eiti informacije o tome obra\u0111uju li se njihovi osobni podaci, kao i dobiti pristup tim podacima. To uklju\u010duje podatke o svrsi obrade, kategorijama podataka koji se obra\u0111uju, primateljima podataka i vremenskom razdoblju pohrane podataka. Tako\u0111er, skre\u0107emo Vam pozornost i na mogu\u0107nost ostvarivanja uvida u Va\u0161e zdravsteve podatke putem sustava e-Zdravstvo.<\/p>\n<ol start=\"2\">\n<li>Pravo na ispravak<\/li>\n<\/ol>\n<p>Ako su osobni podaci pacijenta neto\u010dni ili nepotpuni, pacijent ima pravo zatra\u017eiti ispravak ili dopunu tih podataka. Stomatolo\u0161ka ordinacija du\u017ena je a\u017eurirati podatke kako bi bili to\u010dni i a\u017eurni.<\/p>\n<ol start=\"3\">\n<li>Pravo na brisanje podataka (&#8220;pravo na zaborav&#8221;)<\/li>\n<\/ol>\n<p>Pacijenti imaju pravo zatra\u017eiti brisanje svojih osobnih podataka u odre\u0111enim situacijama, primjerice, ako podaci vi\u0161e nisu potrebni za svrhu u koju su prikupljeni ili ako pacijent povu\u010de privolu. Ovo pravo mo\u017ee biti ograni\u010deno zakonskim obvezama \u010duvanja podataka, poput obveze \u010duvanja medicinske dokumentacije.<\/p>\n<ol start=\"4\">\n<li>Pravo na ograni\u010denje obrade<\/li>\n<\/ol>\n<p>Pacijenti mogu zatra\u017eiti ograni\u010denje obrade svojih podataka u odre\u0111enim okolnostima, npr. kada osporavaju to\u010dnost podataka ili kada je obrada nezakonita, ali ne \u017eele brisanje podataka. Ograni\u010denjem obrade podaci ostaju pohranjeni, ali nisu predmet daljnje obrade.<\/p>\n<ol start=\"5\">\n<li>Pravo na prenosivost podataka<\/li>\n<\/ol>\n<p>Pacijent ima pravo zatra\u017eiti prijenos svojih osobnih podataka u strukturiranom, uobi\u010dajenom i strojno \u010ditljivom formatu te prenijeti te podatke drugom voditelju obrade, kada je to tehni\u010dki izvedivo i kada se obrada temelji na privoli ili ugovoru.<\/p>\n<ol start=\"6\">\n<li>Pravo na prigovor<\/li>\n<\/ol>\n<p>Pacijenti imaju pravo prigovoriti obradi svojih osobnih podataka koja se temelji na legitimnom interesu stomatolo\u0161ke ordinacije ili za svrhe izravnog marketinga. U slu\u010daju prigovora, obrada podataka mora se prekinuti, osim ako ordinacija ne mo\u017ee dokazati uvjerljive legitimne razloge za nastavak obrade.<\/p>\n<ol start=\"7\">\n<li>Pravo na povla\u010denje privole<\/li>\n<\/ol>\n<p>Ako se obrada podataka temelji na privoli, pacijent ima pravo povu\u0107i privolu u bilo kojem trenutku. Povla\u010denje privole ne\u0107e utjecati na zakonitost obrade koja se temeljila na privoli prije njenog povla\u010denja.<\/p>\n<ol start=\"8\">\n<li>Pravo na podno\u0161enje pritu\u017ebe nadzornom tijelu<\/li>\n<\/ol>\n<p>Svoja prava mo\u017eete ostvariti osobno dolaskom u ordinaciju ili pisanim putem na e-mail: <strong><a href=\"mailto:info@dentalmargic.hr\" rel=\"noopener\">info@dentalmargic.hr<\/a><\/strong>. Na va\u0161 zahtjev bit \u0107e odgovoreno u najkra\u0107em mogu\u0107em roku, a najkasnije u roku od 30 dana od zaprimanja.<\/p>\n<p>Ukoliko niste\u00a0 zadovoljni s odgovorom na Va\u0161 zahtjev, imate pravo podnijeti pritu\u017ebu nadle\u017enom tijelu za za\u0161titu Agenciji za za\u0161titu osobnih podataka (AZOP).<\/p>\n<p><strong>Kontaktirajte nas<\/strong><br \/>Ako imate bilo kakva pitanja ili nedoumice u vezi s ovim Pravilima privatnosti ili na\u010dinom na koji obra\u0111ujemo va\u0161e osobne podatke, slobodno nas kontaktirajte na:<\/p>\n<p><strong>Ordinacija dentalne medicine Helena Margi\u0107<\/strong><br \/>Adresa: <strong>Bra\u0107e Kavuri\u0107 10d, 44000 Sisak<\/strong><br \/>Email: <strong><a rel=\"noopener\">info@dentalmargic.hr<\/a><\/strong><br \/>Telefon: <strong>+385 44 717 185<\/strong><br \/>Kontakt stranica: <strong><a href=\"https:\/\/dentalmargic.hr\/kontakt\" target=\"_new\" rel=\"noopener\">https:\/\/dentalmargic.hr\/kontakt<\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pravila privatnostiUvodPosve\u0107eni smo za\u0161titi va\u0161e privatnosti i osiguravanju da se va\u0161i osobni podaci obra\u0111uju na siguran i odgovoran na\u010din. Ova Pravila privatnosti obja\u0161njavaju kako prikupljamo, koristimo i \u0161titimo va\u0161e osobne podatke kada posjetite na\u0161u web stranicu. Voditelj obrade podatakaVoditelj obrade podataka odgovoran za obradu va\u0161ih osobnih podataka je: Ordinacija dentalne medicine Helena Margi\u0107Adresa: Bra\u0107e Kavuri\u0107 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\r\n<h2>Tko smo mi<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Adresa na\u0161e web-stranice je: https:\/\/dentalmargic.hr.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Komentari<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Kada posjetitelji napi\u0161u komentar na web-stranici mi prikupljamo podatke prikazane u formi komentara, i tako\u0111er IP adresu posjetitelja kao i string korisni\u010dkog agenta preglednika kako lak\u0161e detektirali spam.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Mogu\u0107e je da je anonimiziran string kreiran iz va\u0161e adrese e-po\u0161te (koji se tako\u0111er zove hash) dostavljen Gravatar servisu kako bismo provjerili koristite li ga. Pravila privatnosti Gravatar servisa dostupna su ovdje: https:\/\/automattic.com\/privacy\/. Nakon odobrenja va\u0161eg komentara, va\u0161a profilna slika je javno vidljiva u kontekstu va\u0161eg komentara.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Medij<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Ako prenesete sliku na web-stranicu, trebali biste izbjegavati prijenos slika koje imaju ugra\u0111ene podatke o lokaciji (EXIF GPS). Posjetitelji web-stranice mogu ih preuzeti i izdvojiti bilo koje podatke o lokaciji iz slika s web-stranice.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Kola\u010di\u0107i<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Ako napi\u0161ete komentar na na\u0161oj web-stranici, mo\u017eete odabrati spremanje imena, adrese e-po\u0161te i web-stranice u kola\u010di\u0107e. To vam olak\u0161ava ponovno komentiranje, da ne morate ponovno unositi te informacije. Ovi kola\u010di\u0107i traju godinu dana.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Ako posjetite na\u0161u stranicu za prijavu, postavit \u0107emo privremeni kola\u010di\u0107 kako bismo utvrdili prihva\u0107a li va\u0161 preglednik kola\u010di\u0107e. Ovaj kola\u010di\u0107 ne sadr\u017ei osobne podatke i bri\u0161e se kada ugasite preglednik.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Kada se prijavite, tako\u0111er \u0107emo postaviti nekoliko kola\u010di\u0107a kako bismo sa\u010duvali va\u0161e podatke o prijavi i va\u0161e postavke zaslona. Kola\u010di\u0107i prijave traju dva dana, a kola\u010di\u0107i postavki zaslona traju godinu dana. Ako odaberete \"Zapamti me\", va\u0161a prijava \u0107e trajati dva tjedna. Ako se odjavite s ra\u010duna, kola\u010di\u0107i prijave biti \u0107e uklonjeni.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Ako uredite ili objavite \u010dlanak, dodatni kola\u010di\u0107 biti \u0107e spremljen u va\u0161em pregledniku. Ovaj kola\u010di\u0107 ne sadr\u017ei osobne podatke i samo ukazuje na ID objave \u010dlanka koji ste upravo uredili. Kola\u010di\u0107 istekne nakon 1 dana.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Ugra\u0111eni sadr\u017eaj s drugih web-stranica<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>\u010clanci na ovoj web-stranici mogu sadr\u017eavati ugra\u0111eni sadr\u017eaj (npr. video, slike, \u010dlanke, itd.). Ugra\u0111eni sadr\u017eaj sa drugih web-stranica pona\u0161a se istovjetno kao da je posjetitelj posjetio tu drugu web-stranicu.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Ove web-stranice mo\u017eda prikupljaju podatke o vama, koriste kola\u010di\u0107e, imaju ugra\u0111eno dodatno pra\u0107enje od tre\u0107ih strana, i nadgledaju va\u0161u interakciju s tim ugra\u0111enim sadr\u017eajem, uklju\u010duju\u0107i pra\u0107enje va\u0161e interakcije s ugra\u0111enim sadr\u017eajem ako imate ra\u010dun i prijavljeni ste na web-stranici.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>S kime dijelimo va\u0161e podatke<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Ako zatra\u017eite ponovno postavljanje lozinke, va\u0161a IP adresa bit \u0107e uklju\u010dena u poruku e-po\u0161te za ponovno postavljanje.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Koliko dugo \u010duvamo va\u0161e podatke<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Ako napi\u0161ete komentar, komentar i njegovi meta podaci su sa\u010duvani zauvijek. To je zato da mo\u017eemo automatski prepoznati i odobriti budu\u0107e komentare, umjesto da ih dr\u017eimo na \u010dekanju za odobrenje.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Za korisnike koji se registriraju na na\u0161oj web-stranici (ako ih ima), mi tako\u0111er pohranjujemo osobne podatke koje navedu u njihovim korisni\u010dkim profilima, Svi korisnici mogu vidjeti, urediti, ili obrisati svoje osobne podatke u bilo koje vrijeme ( osim \u0161to ne mogu promijeniti svoje korisni\u010dko ime). Administratori web-stranice tako\u0111er mogu vidjeti i urediti te informacije.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Koja prava imate nad svojim podacima<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Ako imate ra\u010dun na ovoj web-stranici, ili ste pisali komentare, mo\u017eete zatra\u017eiti primanje izvozne datoteke osobnih podataka koje imamo o vama, uklju\u010duju\u0107i sve podatke koje ste nam dostavili. Tako\u0111er mo\u017eete zatra\u017eiti brisanje svih osobnih podataka koje imamo o vama. Ovo ne uklju\u010duje bilo koje podatke koje smo obavezni dr\u017eati za administrativne, pravne ili sigurnosne namjene.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2>Gdje \u0161aljemo va\u0161e podatke<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p><strong class=\"privacy-policy-tutorial\">Predlo\u017eeni tekst: <\/strong>Komentari posjetitelja mogu se provjeriti putem automatske usluge za otkrivanje ne\u017eeljene po\u0161te.<\/p>\r\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":7,"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":745,"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/745"}],"wp:attachment":[{"href":"https:\/\/dentalmargic.hr\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}